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FAQ

Q/A
NO
Category
Subject
5
Order/Payment/Cancellation
Q How do I cancel my order before money transfer?
A

Before money transfer, you can cancel your own order.

After logging in, go to [My Page > Shopping Info > Order Detail] and click [Cancel].

4
Order/Payment/Cancellation
Q How do I cancel my order once money transfer or payment has ...
A

In the status of completed transfer or payment, it is possible to cancel the order only if the delivery hasn’t been started yet.

If you wish to cancel before delivery, please log in on the webpage of Little Mama and apply for the cancellation request via [My Page > 1:1 Inquiry]


When the delivery is already under way, it is hard to cancel the payment. You may ask for refund.

3
Order/Payment/Cancellation
Q Where do I go to check the order detail after payment?
A

You can check your order detail via
[My Page > Order Detail] after logging in.

If you place your order as guest, input your order No. via [Log-in > Order Detail for Guest] to check the order detail.

2
Order/Payment/Cancellation
Q I’d like to change my method of payment.
A


It is hard to change the payment method once a payment process has been made.

If you still wish to change, cancel your previous payment via [My Page > Order Detail >        ] 

and pay again.


1
Order/Payment/Cancellation
Q What payment methods are there?
A

Payment with credit card through EXIMBAY and PAYPAL are available.