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FAQ

Q/A
NO
Category
Subject
3
Delivery/Exchange/Refund
Q How do I exchange products or get refund?
A

It is possible to apply for exchange/refund due to simple changing of mind 

or simple mistake on purchasing within 7 working days upon receiving the product.

Place your inquiry via the customer center of Little Mama at

hello@yuhanphilia.com or the bulletin board 1:1 inquiry.

In the case of exchange/refund, two-way delivery cost would be at your expense.

 

However, you can apply for exchange/refund within 3 months since you were provided with the products 

or 15 days since you are or may be aware of such events in the case that the provided products are 

different from what the labels/advertisement indicated or the transaction has been done differently from the contract.

In that case, two-way delivery cost would be at the expense of Little Mama.

 


2
Delivery/Exchange/Refund
Q Where do I go to check the delivery status?
A

You will receive emails regarding the delivery status. 

Or, on the online shopping mall of Little Mama, 

you can also check the delivery status by going to [My Page > Shopping Info > Order detail].

 

1
Delivery/Exchange/Refund
Q How long does it take for delivery?
A

Delivery will be made upon the completion of payment. On average, it usually takes 7 to 10 days.